Terms of Service

Terms of Service – VornUp

Effective date: April 4, 2025
These Terms of Service (“Terms”) govern your access to and use of the website vornup.com (the “Site”), and the purchase of any products through the Site (collectively, the “Services”). By using the Site or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use our Services.

1. About VornUp

VornUp is a fashion brand focused on providing quality apparel and accessories through a seamless digital shopping experience across Europe.
Email for all inquiries: info@vornup.com

2. Eligibility

To use our Services or place an order, you must be:

  • At least 18 years old, or have parental/legal guardian consent;

  • Able to enter into legally binding contracts;

  • Providing truthful, accurate, and complete information during checkout.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However:

  • Minor variations in color or materials may occur;

  • All sizes and measurements are approximate and follow EU standards;

  • Availability of products is subject to change without notice.

4. Orders and Payments

By placing an order, you agree that:

  • All information provided is accurate and authorized;

  • Payment will be processed via the selected method at checkout;

  • We reserve the right to cancel or refuse any order in case of fraud, error, or policy violation.

5. Shipping and Delivery

Shipping times and costs are displayed at checkout and in our Shipping Policy. While we aim for timely delivery, delays may occur due to customs, local carriers, or circumstances beyond our control.

Orders are shipped from European logistics centers whenever possible.

6. Returns and Refunds

Our Return & Refund Policy complies with EU Directive 2011/83/EU. You have the right to withdraw from your purchase within 14 days of receiving your order, under specific conditions. Full details are available in the Return Policy section.

7. User Conduct

You agree not to:

  • Use the Site for fraudulent, illegal, or abusive purposes;

  • Attempt to gain unauthorized access to any part of the Site;

  • Interfere with or disrupt the functioning of the Site or its servers.

We reserve the right to suspend or terminate your access if these Terms are violated.

8. Intellectual Property

All content on the Site (including logos, images, text, and designs) is the property of VornUp or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute any content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

  • VornUp is not liable for indirect, incidental, or consequential damages;

  • Our total liability for any claim arising from your use of the Services shall not exceed the amount paid for the product in question.

This does not affect your statutory consumer rights under EU law.

10. Privacy

Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with GDPR.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the European Union and the applicable consumer protection laws of the country where the buyer resides. Any disputes will be resolved by the competent courts in the buyer’s jurisdiction.

12. Contact Information

For any questions regarding these Terms, please contact:
Email: info@vornup.com
Website: www.vornup.com